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Intelligence at
Every Layer

The world's first platform that operationalizes ITIL®, COBIT®, ISO 27001, TOGAF®, and PRINCE2® as live running processes. Autonomous resolution. Real-time compliance scoring. Board-ready governance.

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AI Resolution
94.7%
Auto-resolved this month
Compliance
96
ISO 27001 live score
service.deepsas.ai/dashboard
Dashboard
Incidents
Problems
Changes
Assets
Governance
AI Control Tower
Board Reports
Compliance
Connectors
247
Open Tickets
94.7%
AI Resolved
99.9%
Uptime
92.4
Governance Score

Ticket Resolution Trend

Framework Compliance

75+

Modules

6

Frameworks

99.9%

Uptime SLA

3

AI Resolution Tiers

Frameworks Operationalized
ITIL 5COBIT 2019ISO 27001TOGAFPRINCE2PMBOKSOC 2NIST CSFService Level ManagementChange Advisory BoardRisk ManagementEvidence Automation ITIL 5COBIT 2019ISO 27001TOGAFPRINCE2PMBOKSOC 2NIST CSFService Level ManagementChange Advisory BoardRisk ManagementEvidence Automation
Platform
Not another ITSM tool.
A paradigm shift.

Legacy ITSM treats governance frameworks as binders on a shelf. DeepService turns them into living, scoring, self-healing systems that run your operations.

Frameworks as Live Code

ITIL 5, COBIT, ISO 27001, TOGAF, and PRINCE2 run as active processes. Every ticket, change, and deployment automatically maps to framework controls in real time.

Real-Time Compliance Scores

No more annual audits or manual evidence gathering. Get live compliance scores across all 6 frameworks calculated from your actual operational activity every second.

Autonomous Resolution

A 3-tier AI resolution engine that doesn't just suggest fixes but executes them, while satisfying governance controls in the process and generating audit evidence automatically.

Board-Ready in One Click

Auto-generated governance reports with multi-period comparisons, framework score trends, and audit-ready evidence packages. Ready for board presentation, not spreadsheet assembly.

See It In Action
Experience DeepService
in 3 minutes.

Watch how autonomous resolution, real-time compliance scoring, and board-ready reporting work together in a single platform.

Tier 3
Full Autonomous
96.2%
ITIL 5 Score
40/40
COBIT Objectives
Auto
Evidence Gen
75+ Modules
One platform.
Every capability.

From incident triage to architecture governance, from asset tracking to autonomous resolution. Integrated, not bolted on.

ITSM Core
Governance
AI Engine
Architecture
Operations
Communication
Admin & Platform
Connectivity
75+
Integrated ModulesEvery module shares context, data, and governance scoring. No silos. No plugins. No duct tape.
Deep Intelligence
Meet the AI that
resolves and governs.

Three tiers of autonomous intelligence. From guided suggestions to fully autonomous resolution that satisfies compliance controls while fixing your infrastructure.

Tier 1

Guided Resolution

AI-powered assistance that accelerates human operators with intelligent suggestions and pattern matching.

Auto-classification of incoming ticketsSimilar incident pattern matchingRoot cause suggestions with confidence scoringResolution recommendations from knowledge baseAI findings panel embedded in ticket UI
Tier 2

Supervised Autonomous

AI executes pre-approved actions autonomously with human oversight, governance tracing, and reversal windows.

Autonomous password resets and cache flushesService restarts and access provisioningConfidence + risk scoring engineConfigurable reversal window for rollbackFull ITIL/COBIT/ISO audit trail per action
Tier 3

Full Autonomous

Complete autonomous resolution with post-action stability monitoring and automatic knowledge base learning.

Zero-touch incident resolutionPost-resolution stability monitoringAutomatic knowledge base article generationMulti-framework compliance satisfactionIntelligent escalation path management

Event Correlation

Noise suppression, deduplication, and root cause correlation across thousands of alerts

Security Triage

Automated security event classification, prioritization, and ISO 27001 control mapping

Governance Anomaly

Real-time deviation detection from governance norms across all framework domains

Architecture Impact

Change impact analysis across TOGAF layers with capability dependency mapping

Governance & Compliance
Six frameworks.
One live score.

Every operational action automatically maps to compliance controls. Real-time scoring replaces annual audits. Evidence generates itself.

// Auto-generated evidence package
framework: COBIT 2019
domain: DSS — Deliver, Service, Support
objective: DSS02 — Manage Service Requests
control_score: 94.2%
evidence_items: 1,247
period: 2026-Q1
status: AUDIT_READY
generated: real-time (no manual effort)

// Cross-framework mapping
also_satisfies:
  - ITIL 5: Incident Management
  - ISO 27001: A.16.1
  - TOGAF: Phase H — Architecture Change

Evidence that generates itself

Every operational action creates an audit trail mapped to specific framework controls. When audit time comes, your evidence package is already assembled, organized by framework, with trend analysis and gap identification.

Auto-assembled evidence packages Cross-framework control mapping Month-over-month trend analysis Board-level governance reports Gap identification with remediation steps
Unique Advantage
Multiple PM frameworks.
Your choice. Your hybrid.

Unlike any other platform, DeepService lets organizations adopt, combine, or create hybrid project management methodologies — tailored to how your teams actually work.

PRINCE2®

Structured, stage-gated project control with defined roles, tolerances, and business case justification at every decision point.

PMBOK®

Knowledge-area driven approach with 10 domains covering scope, schedule, cost, quality, risk, and stakeholder management.

Agile / Scrum

Sprint-based iterative delivery with daily standups, backlog management, velocity tracking, and retrospective-driven improvement.

Waterfall

Sequential phase-driven execution ideal for regulated industries requiring full documentation and formal phase-gate approvals.

Lean / Kanban

Flow-based continuous delivery with WIP limits, cycle time optimization, and pull-based work management for maximum throughput.

Hybrid — Your Way

Mix and match frameworks. Combine PRINCE2 governance gates with Agile sprints, or blend PMBOK knowledge areas with Kanban flow. DeepService adapts to your methodology, not the other way around.

Migration
Switch in days,
not months.

Our built-in Migration Engine imports from any ITSM platform. Field mapping, data validation, relationship preservation, and historical data — all with zero downtime.

ServiceNow
Jira SM
Freshservice
Zendesk
BMC Remedy
DeepServiceDeepService
01

Connect Source

Point to your existing ITSM via API or data export. Supports CSV, JSON, XML, and direct API.

02

Map Fields

Intelligent auto-mapping with manual override. Custom fields, relationships, attachments preserved.

03

Validate & Preview

Run validation checks before committing. Preview data, flag anomalies, resolve conflicts.

04

Go Live

Execute with zero downtime. Historical data, SLA timelines, and audit trails fully intact.

Integrations
Connects to
everything you run.

Pre-built connectors, a universal webhook gateway, and a TypeScript SDK for custom integrations in minutes.

Jira

Bi-directional sync

GitHub

Deployments & PRs

GitLab

CI/CD pipeline events

AWS CloudWatch

Metrics & alerts

Slack

Notifications & alerts

Microsoft Teams

Full integration

PagerDuty

Incident alerting

Webhooks

Universal connector

REST API

Any system via API

Databases

PG, MySQL, Mongo, MSSQL

// Install the SDK
npm install @deepservice/sdk

// Connect in 3 lines
import { DeepService } from '@deepservice/sdk';

const client = new DeepService({
  apiKey: process.env.DEEPSERVICE_API_KEY,
  tenant: 'your-org'
});

// Publish events from any system
await client.events.publish({
  type: 'deployment.completed',
  source: 'github-actions',
  data: { repo, sha, status }
});

TypeScript-First SDK

Build custom integrations with @deepservice/sdk. Typed event publishing, action receivers, health check contracts, and authentication helpers.

Supports API key, OAuth, and signed webhook verification with full TypeScript types.

View SDK Reference
Trusted by Enterprises
Built for the industries
that run on governance.

From banking compliance to government operations, DeepService serves organizations where governance is non-negotiable.

“

We replaced three separate tools with DeepService. The real-time COBIT scoring alone justified the switch — our audit preparation went from 6 weeks to zero.

MN
Marcus Navarro
VP of IT Governance, APAC Regional Bank
“

The autonomous resolution tiers are a game-changer. Tier 2 handles 70% of our L1 tickets without human intervention, and every action has a full governance trace.

PT
Priya Thandavan
Director of Operations, Telecom Enterprise
“

Board reporting that generates itself from live operational data. No more scrambling before quarterly reviews. The multi-framework evidence packages are audit-ready on day one.

DW
Daniel Whitfield
CIO, Government Services Agency
Banking
Telecom
Government
Financial Services
Education
Healthcare
Pricing
Simple, transparent pricing.

Start free for 14 days. No credit card required. Scale as you grow.

Starter

$15
per agent / month, billed annually
Up to 5 agents1,000 tickets/month100 assets tracked3 connectorsAI Tier 1 — Guided Resolution
Start Free Trial
Most Popular

Professional

$39
per agent / month, billed annually
Up to 25 agents10,000 tickets/month500 assets + Knowledge Base10 connectors + API accessBoard reporting + Compliance scoringAI Tier 2 — Supervised Autonomous
Start Free Trial

Enterprise

$79
per agent / month, billed annually
Up to 200 agents100,000 tickets/month5,000 assets + Change management50 connectors + Custom integrationsSOC 2 compliance + Evidence packagesAI Tier 3 — Full Autonomous Resolution
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Security & Trust
Enterprise-grade security.

Multi-tenant isolation, immutable audit logging, encryption at every layer, and compliance-ready from day one.

EncryptionAt rest & in transit
SOC 2 ReadySecurity hardened
Multi-TenantComplete isolation
Audit LoggingImmutable & tamper-proof
Data ResidencyRegion-specific hosting
99.9% UptimeSLA guaranteed
Why Switch
DeepService vs Legacy ITSM

Traditional ITSM platforms were built in the pre-AI era. They require separate tools for governance, compliance, and reporting. DeepService unifies everything natively.

Capability DeepService Legacy ITSM
Real-time compliance scoringBuilt-in (6 frameworks)Requires separate GRC tool
Autonomous AI resolution3-tier with governance traceBasic chatbot or none
Evidence package generationAutomatic, real-timeManual, weeks of effort
Board-ready governance reportsOne-click generationSpreadsheet assembly
COBIT 2019 (all 40 objectives)Native, live scoringNot available
TOGAF architecture managementBDAT repository + ADMSeparate EA tool required
Cross-framework control mappingAutomatic (1 action = multiple controls)Manual mapping
Time to productionDays6-18 months
FAQ

Frequently asked questions.

What is DeepService?

DeepService is the world's first AI-native enterprise operations platform built by NXT SAS Global. It operationalizes ITIL 5, COBIT 2019, ISO 27001, TOGAF, and PRINCE2 as live running processes — not static documentation. With 75+ integrated modules, 3 tiers of autonomous AI resolution, and real-time compliance scoring across 6 frameworks, it replaces the need for separate ITSM, GRC, and compliance tools.

How is DeepService different from ServiceNow or Jira Service Management?

Legacy ITSM platforms like ServiceNow and Jira SM treat governance as an add-on requiring separate GRC tools, manual compliance tracking, and months of customization. DeepService natively operationalizes 6 governance frameworks as live scoring systems. Every ticket, change, and deployment automatically maps to compliance controls in real time. Autonomous resolution generates audit evidence as a byproduct — not a separate process.

What industries benefit most from DeepService?

DeepService is purpose-built for governance-intensive industries: banking and financial services (regulatory compliance), telecommunications (SLA-driven operations), government agencies (audit requirements), healthcare (data security), education (institutional governance), and any enterprise requiring multi-framework compliance across ITIL, COBIT, ISO, TOGAF, or PRINCE2.

How does the 3-tier AI resolution engine work?

Deep Intelligence operates at three levels. Tier 1 (Guided) provides AI-powered suggestions, pattern matching, and root cause analysis to accelerate human operators. Tier 2 (Supervised Autonomous) executes pre-approved actions like password resets and service restarts autonomously, with confidence scoring, reversal windows, and full governance tracing. Tier 3 (Full Autonomous) delivers zero-touch resolution with post-action stability monitoring and automatic knowledge base learning.

Can I migrate from my current ITSM platform?

Yes. DeepService includes a built-in Migration Engine supporting ServiceNow, Jira Service Management, Freshservice, Zendesk, BMC Remedy, and any system with API or data export capabilities. The engine handles intelligent field mapping, data validation, relationship preservation, attachment migration, and historical data — all with zero downtime.

How does real-time compliance scoring work?

Every operational action in DeepService — ticket resolution, change approval, incident escalation — is automatically mapped to specific compliance controls across ITIL 5, COBIT 2019, ISO 27001, TOGAF, PRINCE2, and PMBOK. The platform calculates live scores for each framework domain, generates cross-framework control mappings (one action satisfying multiple controls), and auto-assembles audit-ready evidence packages. No manual effort required.

What does DeepService cost?

DeepService offers transparent pricing starting lower than competitors: Starter at $15/agent/month (5 agents, AI Tier 1), Professional at $39/agent/month (25 agents, AI Tier 2, compliance scoring, board reporting), and Enterprise at $79/agent/month (200 agents, AI Tier 3, SOC 2, dedicated account manager). All plans include a 14-day free trial with no credit card required. Annual billing offers additional savings.

Does DeepService support multiple project management methodologies?

Yes — this is one of DeepService's most distinctive capabilities. Unlike rigid platforms that force a single methodology, DeepService supports PRINCE2, PMBOK, Agile/Scrum, Waterfall, Lean/Kanban, and hybrid combinations. Organizations can adopt any framework per project, per team, or per department. You can even blend approaches — for example, PRINCE2 governance gates with Agile sprint cycles, or PMBOK knowledge areas with Kanban flow boards. The platform adapts to your methodology, not the other way around.

How does migration from my current platform work?

DeepService includes a zero-downtime Migration Engine with direct connectors for ServiceNow, Jira Service Management, Freshservice, Zendesk, and BMC Remedy. The engine performs intelligent field mapping that automatically maps your existing data structure to DeepService entities, preserves all relationships (parent-child tickets, CMDB dependencies, SLA associations), migrates attachments and historical records, validates data integrity before and after migration, and provides rollback capability at every stage. Most organizations complete full migration in 3 to 7 days.

What integrations does DeepService offer?

DeepService provides native connectors for Jira, GitHub, GitLab, AWS CloudWatch, Slack, Microsoft Teams, PagerDuty, and more. Universal connectivity is available through webhooks, REST API, and direct database connectors (PostgreSQL, MySQL, MongoDB, MSSQL). The platform also ships with a TypeScript-first SDK (@deepservice/sdk) for building custom integrations. All connectors support bi-directional sync, real-time event streaming, and governance audit trails for every external interaction.

Ready to transform
your operations?

Start your 14-day free trial. No credit card required. Full platform access from day one.

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